Let us guide your
customer retention

Let us guide your
customer retention

Let us guide your
customer retention



Looking for an alternative to private sales ?


  • Daily customer follow-up
  • Customized selection
  • Continuous appointments
  • Real-time access to results


  • Generate more walk-ins 
  • Increase sales
  • We take care of all your customers
  • Keep your team motivated

COPILOT Sales - starting at $2,000 / month

Capture d’écran, le 2021-02-23 à 10.19.49

The COPILOT Sales program improves your rentals and financing-customer retention rate.

With COPILOT Sales, you no longer need to hire, train, or supervise call center staff. We take care of customer follow-up and deliver the appointments to you.

You select the customers that are right for you based on your inventory and programs.

Don’t miss a thing with real-time client follow-up and appointment management.

COPILOT Sales includes

  • Continuous monitoring of your financing and rental clients
  • 100% of clients are monitored, 100% of the time
  • Customer selection is based on programs in-progress and the time remaining 
  • You participate in the customer selection process with us
  • Get your appointments in real time and according to your availability

For a fraction of the cost of building an in-house Customer Database (CDB), you can take advantage of FMT’s systems, expertise, and experience to build your own, comprehensive customer retention program.

COPILOT Service - starting at $1,875 / month


With the COPILOT Service program, you can seek out all transaction opportunities in your customer database.

COPILOT Service applies selection filters to find customers who have a next-day service appointment thus providing you with daily sales opportunities.

COPILOT Service includes

  • Direct connection to the DMS for service appointments
  • Customizable customer-selection criteria
  • Automation of daily appointment scheduling
  • Orderly and non-intrusive solicitation
  • Quick sales results

Advanced data management with the GO and DATA WIZARD


OPPORTUNITY MANAGER is a turnkey solution that supports lead management. Never miss out on a new business opportunity by staying on top of your appointments.

This exclusive system, developed by the FMT team, will be an essential tool in facilitating daily management of your team.


DATA WIZARD allows you to view your customer database.

Plan campaigns based on manufacturer programs and your own inventory. This helps you bring in the right customers for the right program and the right vehicle.

COPILOT, a continuous stream of customers by appointment


Contact us.

FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7

FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7