CUSTOMER RELATIONS

At all points of contact, every person expects to be treated as a customer who's important to your automobile dealership. That means personalized communications with up-to-date information, relevant offers, and follow-up. Everything that we include in our COPILOT program.

COPILOT PROGRAM

What's the alternative to private event sales?
A continuous stream of booked customers!

 

Features

Daily customer follow-up

Personalized customer selection

Daily appointments

Real-time access to results

Benefits

Generate more customer walk-ins

Increase sales

Customers 100% supported by our experts

Keep your team motivated

Features

Daily customer follow-up

Personalized customer selection

Daily appointments

Real-time access to results

Benefits

Generate more customer walk-ins

Increase sales

Customers 100% supported by our experts

Keep your team motivated

Why manage your own CRM?
Take advantage of FMT's complete customer relationship program which combines our systems, our expertise and our experience-all at a fraction of the cost of a CRM?

COPILOT Sales

Retention of leasing and financing customers

Let COPILOT Sales help you improve your retention rate for leasing and financing customers.

No need to hire, train or supervise your own call center personnel. We take charge of following up with customers and delivering appointments with qualified buyers.

Select the most qualified customers based on your own inventory and current marketing program(s).

Real-time appointment management and customer follow-up ensures no sales opportunity is missed.

Continuous follow-up with your leasing and financing customers

Follow-up with 100% of your customers, at all times

Customer selection based on contract expiration and current programs

You participate in selecting the most relevant customers

Real-time appointment management based on the availability of your sales staff

COPILOT Service

Maintenance history as a source of customers

Service appointments are sales opportunities!

The COPILOT Service program identifies the most promising business opportunities from among your service customers.

By applying selection filters, the tool solicits those customers who have a next-day service appointment and who might be in a good position to change vehicle

Connects directly to the Dealership Management System (DMS) for service appointments

Customer selection according to your criteria

Automated daily appointments

Structured and non-intrusive sollicitation

Quick and measurable sales results

FMT Performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7

logo_entreprise_canadienne

FMT Performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7