OUR HISTORY

From training to execution

Our foundations are based on customer retention for car dealerships. Our very first contract was to train on the benefits of renting for customer retention. Today we are doing what we have learned over the past 25 years.

1994

FMT FOUNDATION

FMT starts with the implementation of a training program on the operation and benefits of car rental.
1994

GOLD KEY RENTAL TRAINING

FMT's first-ever contract is one for training on Chrysler Canada's Gold Key rental program. At that time, we had the responsibility to train all Chrysler dealers in Quebec.
1996

NISSAN CANADA

First national training contract on Nissan Canada's rental program, Sans-Souci Rental.
1997

VOLKSWAGEN CANADA

Second national contract on sale, lease and renewal with Volkswagen Canada.
1998

HONDA CANADA

Provincial training program on sales, leasing and renewal.
2000

CALL CENTER

Opening of our customer contact centre with the main function of tracking lease terminations.
2004

PRIVATE SALES

The second phase of FMT takes shape with our debut in private sales.
2015

KONDUCTÖ LAUNCH

Our first weapons with a new continuous communications service for sales and service.
2016

FMT BLITZ LAUNCH

Start of our BLITZ manufacturing program with Nissan Canada.
2019

CUSTOMER CONTACT CENTER

Opening of the new generation of customer contact centre.
2020

FMT GLOBAL LAUNCH

A comprehensive program of customer conversation management services, starting with customer acquisition and retention in service.