OUR HISTORY

OUR HISTORY

From training to execution

Our foundations are based on customer retention for car dealerships. Our very first contract was to train on the benefits of renting for customer retention. Today we are doing what we have learned over the past 25 years.

  • 1994

    FMT FOUNDATION

    FMT starts with the implementation of a training program on the operation and benefits of car rental.

  • 1994

    GOLD KEY RENTAL TRAINING

    FMT's first-ever contract is one for training on Chrysler Canada's Gold Key rental program. At that time, we had the responsibility to train all Chrysler dealers in Quebec.

  • 1996

    NISSAN CANADA

    First national training contract on Nissan Canada's rental program, Sans-Souci Rental.

  • 1997

    VOLKSWAGEN CANADA

    Second national contract on sale, lease and renewal with Volkswagen Canada.

  • 1998

    HONDA CANADA

    Provincial training program on sales, leasing and renewal.

  • 2000

    CALL CENTER

    Opening of our customer contact centre with the main function of tracking lease terminations.

  • 2004

    PRIVATE SALES

    The second phase of FMT takes shape with our debut in private sales.

  • 2015

    KONDUCTÖ LAUNCH

    Our first weapons with a new continuous communications service for sales and service.


  • 2016

    FMT BLITZ LAUNCH

    Start of our BLITZ manufacturing program with Nissan Canada.

  • 2019

    CUSTOMER CONTACT CENTER

    Opening of the new generation of customer contact centre.

  • 2020

    FMT GLOBAL LAUNCH

    A comprehensive program of customer conversation management services, starting with customer acquisition and retention in service.

FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7

logo_entreprise_canadienne_rainbow_EN

FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7