MULTI-CHANNEL
CAMPAIGNS

MULTI-CHANNEL
CAMPAIGNS

MULTI-CHANNEL
CAMPAIGNS

MULTI-CHANNEL
CAMPAIGNS

" Today, people use multiple communication channels simultaneously, which is why it's important to use the right ones."

Join rate

APPOINTMENTS

No-shows

SALES

JOIN RATE

APPOINTMENTS

No-shows

SALES

Objectives

Multi-channel campaigns are designed to reach more customers and increase your conversion rate.

Preferences

It’s important to offer customers more ways to get in touch with us. Each and every customer has their own preferences.

Customers status

One of the key elements is the transfer of status between channels. This prevents the embarrassing duplication of communications where a customer has registered on one or more channels.

 

Conversations

Communication channels that allow us to converse with the customer generate the best conversion rates.

Silos

Transfers of status between communication channels allow you to create a complete customer portrait, which is difficult to achieve when the data is housed in silos.

FMT multi-channel campaign

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Questions?

Contact us

FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7

logo_entreprise_canadienne

FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7