OMNICHANNEL
CAMPAIGNS

OMNICHANNEL
CAMPAIGNS

" Today people are increasingly using communication channels simultaneously, which is why it's important to have the right range "

Join rate

APPOINTMENTS

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SALES

JOIN RATE

APPOINTMENTS

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SALES

Objective

Multi-channel campaigns are designed to reach more customers and increase your conversion opportunities.

Preferences

It is important to offer customers more possibilities to communicate with us, each and everyone has their differences.

Customers status

One of the key elements is the transfer of status between channels. This prevents, among other things, duplicate communication when a customer has registered on one of the channels.

Conversations

The communication channels that provide the best conversion rates are those with which we can converse with the customer.

 

Silos

Transfers of status between communication systems allow you to create a complete customer portrait, which is impossible to achieve when the work systems are in silos.

Omnichannel campaing by FMT

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FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7

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FMT Strategy & performance
100-4255 Lapinière blvd
Brossard QC Canada  J4Z 0C7