Privacy policy

Effective Date: June 17, 2024
 At FMT, we take your privacy seriously, which is why we have developed a privacy policy that covers how we collect, use, disclose, transfer and store your personal information.

This privacy policy describes FMT’s (“FMT”, “we”, “us” or “our”) data protection practices.

It is the company FMT Performance (established at 4605 boul. Lapinière, Suite 350
 Brossard, QC  J4Z 3T5 Canada ) who is responsible for processing data for your information.


This privacy policy contains the following sections:
Information We Collect
Use of your information
Reasons for using your information
Cookies and Similar Technologies
Analysis tools and online advertising
Sharing and Disclosure of Your Information
Retention of your information
Rights of the persons concerned and options available to you
Third party links and features
Information for job seekers
Protecting Your Information
Job applications
Changes to our privacy policy
FMT contact details


This privacy policy applies to the information we collect and use about you when you:
visit or use an FMT website, mobile application, hardware, software or any other FMT online or mobile service that contains a link to this privacy policy, or otherwise displays this privacy policy to you;
you connect using an FMT site; or
Take part in an FMT survey or survey.
We use the term “services” to collectively refer to these products and services.
We obtain information about you by the means more fully described below when we provide the services. Please note that we need certain types of information to be able to provide you with the services. If you do not provide this information to us, or if you ask us to delete it, you may cease to have access to our services or may no longer be able to use them. FMT collects several types of information that you provide to it directly. For example, FMT collects information from you in several ways:
when it processes your orders;
when it receives requests or questions that you submit in a form or by email;
communications and transactions you have with us (including on our websites, at special events, over the phone, on third-party social networking sites and by email or mail);
as part of the services you use;
when you participate in lotteries, contests or FMT surveys;
in any assessment you submit regarding FMT services and products;
in job applications;
when registering your account and product and as part of administering your account;
when loading or publishing content as part of the services;
as part of customer service and technical support requests.
Other entities of the FMT group may also collect and process the information mentioned above, but the data controller with regard to this processing of information will always remain FMT Performance, As specified at the beginning of this policy of confidentiality.
Information about you. Some services do not require you to provide personally identifiable information, but the specific type of information we collect depends on the services you use, how you use them, and what information you choose to use. provide. Here are the types of data we collect directly from you, for example:
your name, address, telephone number, and email address (and your company name, address, contact information, and other business information, if you are using an FMT website or product for businesses);
login credentials, if you create an FMT account;
billing information such as shipping address, debit or credit card number, verification number and expiration date;
information about your purchases or other transactions you make with us;
information about your interactions with customer service and technical support;
demographics like your gender;
if you choose to participate in a study conducted by FMT in relation to our products and services, the information provided in connection with this study;
user-generated content that you post on FMT’s online public forums;
any other information you choose to provide directly to FMT regarding your use of the services.
Information about other people. If you give the reference of a third person so that he benefits from the current promotional offers. Some of our products and features allow you to, or require you to, create an account and establish an FMT identifier. This identifier gives you the possibility to subscribe to a wide range of FMT services. It also allows FMT to consolidate information collected from different FMT products and services, which helps us provide you with a more integrated and seamless experience across all of our services.

When you use the services, we collect the information described in this section. As further explained below, our service providers (which are third-party companies working on our behalf) and we may use various technologies, including cookies and other similar tools, to facilitate the collection of this information.
Web sites. When you use our websites, we collect and analyze information such as your IP address, browser type, browser language, operating system, state or country from which you connected to the services, software and hardware attributes (including device ID), referral and exit pages and URLs, platform type, number of clicks, files you download, domain names, pages home page, the pages consulted and the order of their consultation, the time spent on each page, the terms used to search our site, the date and time at which you use the services and load or publish content, error logs and other similar information.

We will ask your permission before collecting information about your exact GPS location. In such a case, we will use information about your exact GPS location to provide personalized services, content and promotional offers and other information that may be of interest to you. If you want us and our service providers to stop collecting and using your GPS location information, you can turn off GPS positioning features on your device. Please consult the configuration parameters of your device manufacturer. Note that if you disable these features, you will no longer have access to some or all of the services, content, features and products made available to you through the services.

If you access the services through a connection or third-party account (e.g., through a social network), you may allow us to access certain information from your profile on that social network and store that information. These include your name, gender, profile photo, likes and visits, as well as your friends list, depending on how you configure your settings in these services. If you do not want to share this information, do not use a social network connection to access the services. To find out how social networks treat your information, please consult their privacy policies and terms of use, which will allow you to change your privacy settings. When you click “Like” or “Follow” on Facebook, Instagram, Twitter or other social media sites, we may collect certain information from you, including your name, email address, and comments or the content that you post about us. We also collect your information if you sign up for one of our promotions, or if you submit information to us through social media sites.

Information We Collect From Third Parties
FMT may receive additional information, such as demographic and statistical data, from third parties, such as business partners, marketers, researchers, analysts and other parties, which we may assign to you in according to the statistical groups to which you are assigned. We use this information to supplement the information we collect directly from you to identify your potential interests and provide you with more relevant experiences with the FMT brand, and to improve FMT’s products, statistics and advertising.


We and our service providers use your information (including all the information we collect as set out in this privacy policy) for different business and operational purposes, depending on the type of information we collect from you and about you, and depending on the type of FMT services you use. This information is used for the following purposes:
make a purchase or provide the services you have requested, including billing and accounting;
respond to your inquiries and provide you with more efficient customer service;
provide you with updates and information regarding products you have purchased from us;
assess and process job applications, as described below in the Job Applications section below;
Communicate with you by email, mail or telephone regarding products, services, surveys, surveys, promotions or special events from FMT or third parties, or other matters that we think may be of interest to you;
Personalize advertisements and content of services
help us better understand your interests and needs, and improve services;
perform analyzes, surveys and reports regarding the use of our services;
synthesize and extract information from data drawn from your use of the various services;
provide, manage and improve services and performance, test and create new products and services and new features;
protect our websites, products, software, FMT applications;
understand and resolve application failures and other reported issues;
comply with the procedures, laws and regulations to which we are subject when our legitimate interests, or the legitimate interests of third parties, justify it;
establish, exercise or defend our rights if necessary when our legitimate interests, or the legitimate interests of third parties, justify it.


For the purposes described in this Privacy Policy, we may combine information we collect through the Services with that we receive from other sources, online and offline, and use that information in accordance with this Privacy Policy.
Aggregated / anonymized data. We may aggregate and anonymize data collected through the Services so that it is no longer possible to link this information to you or your device (“Aggregated / Anonymized Information”). We may use this aggregated / anonymized information for any purpose, including for marketing and survey purposes, and we may also share this data with any third party, including advertisers, promotions partners and sponsors.


The reasons that justify the use of your information as provided for in this privacy policy are as follows:
when we need to use your information to fulfill certain obligations imposed on us by a contract with you (for example, to comply with the terms of use of our websites, which you have accepted by browsing the websites or by registering, or the contract under which we agree to provide you with services); or
when we need to use your information if our legitimate interests, or the legitimate interests of third parties, justify it;
when we have your consent, in accordance with applicable legal requirements, to use your information for specific purposes;
when we use your information to comply with any applicable legal obligation (for example, to keep records of purchases for tax and audit purposes or to comply with regulations and laws relating to electronic communication and the National DNCL ).


To collect the information referred to in the “Information We Collect by Automated Means” section above, we and our service providers use Internet server logs, cookies, tags, SDKs, pixels spies and other tracking technologies. We use these technologies to better understand and record your specific browsing preferences in order to provide you with a more focused experience in the future.
A web server log is a file in which the activity of a website is stored.
An SDK or software development kit is a set of tools or codes that we integrate into our applications and software that allow third parties to collect information about how users interact with services.

A cookie is a small text file placed on your computer or mobile device when you visit a site, which allows us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the services you have visited; (iv) improve your user experience by presenting content and advertisements targeted according to your interests and measure their effectiveness; (v) to carry out surveys and analyzes; (vi) to facilitate security and administrative functions. Certain cookies are placed in the cache memory of your browser, while those associated with Flash technologies are stored in your Adobe Flash Player files.
Web beacons (sometimes called invisible GIFs) are tiny electronic tags with a unique identifier embedded in websites, online advertisements and emails; they are designed to: (1) collect usage data such as number of ad impressions or clicks and email opening rates; (2) measure the popularity of services and related advertising; (3) have access to user cookies.

When we adopt new technologies, we may use other methods to collect information.
Please note that you have the option to change your settings for sending notifications when a cookie is created or updated, or to block cookies altogether. Consult your browser’s help section for more information (e.g. Internet Explorer, Google Chrome, Mozilla Firefox or Apple Safari). You can also manage the use of Flash technologies, including Flash cookies and locally stored objects using Flash management tools available on the Adobe website. Please note that if you block, deactivate or manage some or all cookies, you may cease to have access to certain functionalities or offers of the services. For example, to make a purchase on our websites, you must agree to receive cookies sent by our sites. If you decide not to accept our cookies, please call us at 1-866-465-3575 to place your order by phone, or see our Contacts page for other contact details of FMT.

To find out more about the cookies we use and the purposes for which they are used, please see our cookie policy. By continuing to use our websites or services, you confirm that you accept our use of cookies as described in our Cookie Notice.


1. Analysis tools
We may use third party web analytics services (such as Google Analytics,) as part of our services to collect and analyze usage data through cookies and other similar tools; carry out audits, investigations or reports; facilitate fraud prevention; and offer you certain features. To prevent Google Analytics from using your information for statistical purposes, you can install the browser add-on to disable Google Analytics.

If you receive an email from us, we may use certain analysis tools, for example invisible GIFs to collect data such as when you opened our message, or the answer to the question of whether you clicked on some links or banners in our message. This data allows us to assess the effectiveness of our communications and marketing campaigns.

2. Online advertising
The Services may integrate third-party advertising technologies that allow the presentation of relevant content and advertisements of interest with the Services, as well as on the other websites that you visit and in the other applications that you use. Ads may depend on various factors, such as the content of the pages you visit, the information you enter, p. e.g., your age and gender, research, demographics, user-generated content, and other information we collect from you. These ads may depend on your current activity, or your activity over time and on other websites and online services, and they can be targeted based on your interests.

Third parties, whose products or services are accessible or advertised through the services, may also place cookies or other tracking technologies on your computer, cell phone or other devices to collect information from you. regarding as mentioned above. We also allow third parties (e.g., ad networks and ad servers such as Google Analytics, DoubleClick, and others) to show you targeted advertisements with the services, on other sites and in other applications, and to have access to their own cookies or tracking technologies on your computer, cell phone or any other device you use to access the services. Sometimes we share customer information (such as email addresses) with service providers, who may “match” that information in a de-identified form to cookies (or mobile advertising identifiers) and other proprietary identifiers. to show you more relevant ads when you visit other websites and use other mobile apps.

We do not have access to cookies and tracking technologies that may be placed by these unaffiliated third parties on the device you use to access the Services, and these cookies and tracking technologies placed by third parties are not subject to this privacy policy. If you would like to learn more about targeted advertising that appears in your browser and how you can generally control cookies placed on your computer to show you interest-based advertising, click on the Network Advertising Initiative cookie deactivation page link, Digital Advertising Alliance of Canada opt-out tool, or Your Online Choices to deactivate cookies in order to stop cookies receive advertisements targeted by areas of interest from companies participating in these programs. To disable cookies from Google Analytics so that ads from this business stop appearing, or interest-based ads from Google’s ad network, go to the Google Ads Settings page. We have no control over these deactivation links or pages, or over the decision of any company whether or not to participate in these deactivation programs. We are not responsible for the choices you make when using these mechanisms, nor for the continued availability or accuracy of these mechanisms.

Please note that if you exercise your deactivation rights mentioned above, advertisements will continue to appear on the screen when you use the services, but they will no longer be targeted based on your online activities over time.

3. Notice regarding the follow-up ban setting.
The Do Not Track (DNT) setting is a confidential preference.


FMT communicates your information in the following ways:
Affiliates and subsidiaries. We may share the information we collect with other companies in the FMT group (eg, manufacturing, distribution and product development companies of FMT) for the purpose of providing you with products and services, ensuring a level of consistent service between our different products and services, and to improve our products, our services and your customer experience.

Service providers. We share your information or allow access to a limited number of third parties who provide services on our behalf. They have access to provide these services, but they are not authorized to use your information for any other purpose. They provide us with a wide range of services, including billing, sales, marketing, advertising, analysis, research, customer service, shipping and supply, data storage, security , fraud prevention, payment processing and legal services.
Protection of FMT and others. By using the services, you acknowledge and agree that we may have access to the information we collect about you and that we may keep and disclose that information, if required by law or if we believe in good faith that such access, such retention or disclosure is reasonably necessary to: a) comply with legal process (subpoena, court order); b) enforce our terms of use, this privacy policy, or other contracts with you, including an investigation of any suspected violation of them; c) respond to allegations that any content violates the rights of a third party; d) respond to your customer service requests; or e) protect the rights, property or personal safety of FMT, its agents, its affiliates, its users or the public. This includes exchanging information with other companies and organizations for the purposes of fraud protection, spam and malware prevention, and other similar purposes.

Transfer of activities. As we continue to grow our business, we may acquire other businesses, merge or establish partnerships with other businesses. In the context of these transactions (including in the event of such transactions), user information may be included among the assets transferred. If some or all of FMT’s assets are sold or transferred to a third party, our customer information (including their email address) could be one of the transferred assets. If such a transfer were subject to additional mandatory restrictions imposed by applicable laws, FMT would comply with those restrictions.
FMT training platform. If you use the FMT training platform in the course of your employment, we may communicate information regarding the training modules and other activities in which you participate and that you complete in the training platform, depending on the applicable agreement concluded. with your employer.
Public forums. Some features of our services may allow you to post comments that will be publicly available to other users. Any information you submit from such functions is not confidential, and may use it for any purpose whatsoever (including in testimonials or other FMT advertising materials). For example, if you submit a product or service review on one of our sites, we may publish your review (along with the name provided, if applicable) on other FMT websites and on third party websites. Any information that you publish openly in this way will be available to the general public and potentially accessible from third party search engines. Therefore, please be diligent when using these features.

Aggregated / anonymized information. From time to time, FMT may disclose aggregated / anonymized information regarding the use of the services, for example, by publishing a report on usage trends. The communication of this data is not subject to any restriction.


We keep your information only as long as we need it for the purposes for which it is processed. The length of time we keep your information depends on the purposes for which we collect and use it, as well as the requirements of compliance with applicable laws.


You have certain rights regarding your information as more fully described below.

1. Your rights under the law
If you would like more information regarding your rights under applicable laws, please do not hesitate to contact our Data Protection Officer at any time using the contact details in the “FMT Contacts” section below. To exercise any of your rights, please email us at
We will review all requests and make our response known within the time provided by applicable law. Please note, however, that certain information may be exempt from such requests in certain circumstances, for example, if our legitimate interests warrant our continued processing of your information, or if we are required to comply with an obligation imposed by law. We may ask you to provide us with the information necessary to confirm your identity before responding to your request, as required or permitted by applicable law.

2. Marketing communications and information sharing
You can direct us not to use your contact information to communicate with you by email, mail or telephone about products, services, promotions or special events that may arouse your interest by contacting us at the contact information provided. below. In commercial email messages, you can also have your name removed from the mailing list by following the instructions at the bottom of those emails. Please note that, despite your request, we may still use or disclose certain information to the extent permitted by this privacy policy, or in accordance with the requirements of applicable laws. For example, you may not be able to remove your name from the mailing list for certain operational emails, such as those that relate to our relationship or transactions with you.

3. FMT product orders
To be able to place an order on our websites, you must activate cookies. If you want to order FMT products or services, but have disabled cookies, call us at 1-866-465-3575 to place your order by phone, or visit our Contacts page for other FMT contact information.


We reserve the right to modify this privacy policy at any time to take account of legislative changes, our data collection and use practices, the functionality of our services or the development of technology. The revised version of the privacy policy will be accessible from the services. We therefore recommend that you review the text of the policy from time to time. To find out if the privacy policy has changed since the last time you viewed it, check the “effective date” mentioned at the beginning of the document. If we significantly modify this policy, we will send you a notice accordingly in accordance with the requirements of the law. If you continue to use the services, you confirm that you have read and understood the most recent version of this privacy policy.


If you wish to communicate with us or if you have any questions or complaints regarding this privacy policy, send us an email at, or visit our Contacts page for further contact information. FMT.
You can also consult our data protection officer using the above e-mail address or by post at the following address: FMT Performance, 4605 boul. Lapinière, Suite 350
 Brossard, QC  J4Z 3T5 Canada.