CAREERS AT FMT
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Are you looking for a stimulating job in communications in the automotive industry?
Join our team!
Available positions:
Marketing coordinator
See the description
Marketing coordinator
FMT is an automotive marketing agency, specializing in customer retention and acquisition. We are looking for a Marketing Coordinator with experience in the automotive sector. The candidate must have very strong computer, organizational and relational skills.
The coordinator's job is to be in contact with the dealers in the preparation of their retention marketing activities, in the form of events or ongoing customer follow-up. The coordinator's computer skills will be used to extract customer data and select the best customers to be contacted for current needs.
The candidate's organization is an essential quality in order to complete projects in a limited time, to update production monitoring and to properly communicate to all departments the tasks to be done.
His interpersonal skills will help him work closely with our customers and clearly identify their needs and requests.
Main responsibilities:
Collect all project information
Extract data from DMS and CRM
Distribute tasks to different departments
Monitor the progress of projects and ensure that they are delivered on time
Prepare end of project reports
Keep clients informed of project progress
Required Skills:
Preferably bilingual
Ease of working with automotive DMSs
Customer satisfaction oriented
Attention to detail
Good priority management
Effective communication
Active listening
Solve problems and autonomous
Job requirements:
Experience in the automotive sector as a sales assistant or representative
IT is your friend
Good writing
Working conditions:
Telecommuting with a few days per month in the office
35 hour week schedule
Free parking
Social advantages
Full time, permanent
The masculine is used exclusively to lighten the text.
Job Type: Full Time, Permanent
Salary: starting at $18.00 per hour
Send your CV to Human Resources at valerie.fillion@fmtperformance.com
Call center agent
See the description
Call center agent - 100% remote
Company presentation
FMT Performance is an automotive marketing agency. For 25 years, we have developed expertise in the organization of events and ongoing customer follow-ups in the sales and service department of car dealerships. Supported by technological tools, we offer our customers complete and turnkey solutions.
Why choose FMT?
FMT cares about the quality of the employee experience. We favor transparency in our communications, cultivate respect for differences and teamwork on a daily basis. We are proud to be able to count on a talented and committed team.
Missions and responsibilities
The call center agent is responsible for soliciting various targeted customers at car dealerships in order to schedule an appointment during a sales event.
- Follow pre-established procedures or scripts
- Respond to customer objections following established protocols
- Direct the conversation effectively
- Solicit potential customers in a given territory
- Show courtesy (have a smile in your voice)
- Complete the required fields on the customer's computer file when calling
Working conditions
- Day shift
- Day and evening shift: Between 21 and 3 33 hours/week on weekdays (between 9 a.m. and 8 p.m.)
- Hourly wage starting at $18.00
- Part time and full time
Requeired skills
- Effective communication
- Dynamic
- Active listening
- Reliable and autonomous (Teleworking)
Job requirements
- Secondary V
- A minimum of one year of work experience
- Experience in a call center or customer service (an asset)
- French and English bilingualism (oral and written)
- Basic computer knowledge
Type of employment: Full time, Part time
Part-time hours: 33 per week
Salary: starting at $18.00 per hour
Working hours :
Day shift
Evening shift
Expected start date: 2023-02-06
Contact Valérie Fillion
valerie.fillion@fmtperformance.com
Not seeing a position that you would look for?
Make a spontaneous application! →
Not seeing a position that you would look for?
Make a spontaneous application!
Why pursue a career at FMT? To evolve in a stimulating and dynamic environment that encourages transparency in communications, respect for differences and teamwork.
Being part of the FMT marketing agency means joining a real family of talented and committed people who care about your well-being.